| 1. | How can I check the status of an order (online or catalog)? Whether you placed your order through our website or by phone, you can check the status of your order by calling (888) 922-4117, 8-5pm Central Standard Time M-F. You will need to provide your order number and the zip code of your billing address. |
| 2. | Can I still return merchandise that was purchased from holdeverything (online or catalog)? All sales are final for any purchases made on or after 3/31/06. |
| 3. | Can I return my holdeverything gift certificate or use it at another brand? Your gift certificate can be used at any Williams-Sonoma, Pottery Barn brand, Williams-Sonoma Home or west elm store or for catalog orders. |
© 2006 Williams-Sonoma, Inc. All Rights Reserved. For customer service, call 8-5pm Central Standard Time M-F (888) 922-4117